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Privacy Policy

This privacy policy sets out how “Swan at the Globe” uses and protects any information that you give “Swan at the Globe” when you use this website.

“Swan at the Globe” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

“Swan at the Globe” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Along with our business and internal computer systems, this website is designed to comply with the EU General Data Protection Regulation 2018 (GDPR)

What we collect

We may collect the following information from user submissions:

– Name

– Contact information including email address.

What we do with the information we gather.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.

Like most websites, this site also uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records user data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address but Google does not grant us access to this.  GA makes use of cookies, details of which can be found on Google’s developer guides.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

Security and third party data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. By signing up for newsletter or submitting event enquiries, one consents to their submitted data being collected and stored for these purposes, but also has the ability to remove their info when required.

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the current legislation. These third parties are EU-U.S Privacy Shield compliant.

Google (Privacy policy) for analytics

Mailchimp (Privacy policy) for mailing list subscription and removal

Priava (Privacy policy) for event enquiries and bookings

We will also report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

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